Unlisted Strength I/S
Vedelsgade 105
7100 Vejle
CVR: 42775371

Unlisted Strength strives to always be open. However, there may be times when we need to temporarily close the online store for updates and maintenance. You can only make purchases when the online store is open and accessible. To make a purchase at www.unlistedstrength.com you must have a valid payment card that we accept. It is your responsibility to provide accurate information on www.unlistedstrength.com.

You can review and modify the contents of your shopping basket until the time of placing your order, and you can continuously check the contents and prices.

Any additional payments, such as shipping fees, will be calculated right before you proceed to payment. When you are ready to place your order, click on "go to shopping basket." There, you will enter your name, address, email, telephone number, choose the delivery method, and provide your payment information.

To confirm your purchase, click the "Payment" button. Once pressed, your order will be approved, and a confirmation will be sent to you by email.

Payment: Unlisted Strength I/S accepts online payments with Visa, Mastercard, Maestro, American Express, UnionPay, Shop Pay, Apple Pay, Google Pay, Bancontact, iDEAL, PayPal, Amazon Pay. Payment will be deducted from your account when the physical item is shipped.

All prices on the website include VAT. The currency used for pricing is EURO (EUR).

Unlisted Strength I/S utilizes a secure payment server that encrypts all information using SSL protocol, ensuring the security of your data and preventing unauthorized access. Please note that prices are subject to change without notice.

Delivery: We are committed to ensuring swift and efficient delivery of your orders. Please find below the estimated delivery times based on your location:

  • Belgium: 2-3 days
  • Germany: 2-3 days
  • France: 3-4 days
  • Luxembourg: 2-3 days
  • Netherlands: 2-3 days
  • Poland: 4-6 days
  • Sweden: 2-3 days

These delivery times are approximate and may vary due to customs processing, local holidays, and unforeseen circumstances. We are committed to making every effort to ensure your orders arrive promptly.

Please be aware that customs and taxes may apply when your order is delivered abroad. You will be responsible for covering these expenses. Customs regulations vary greatly from country to country, so if you have any doubts, please contact your local customs authorities.

Right of Withdrawal: You have a full right of return for goods purchased on the website within 14 days, unless otherwise agreed or stated in your order. The 14-day period starts on the day your order is delivered.

You have the right to have the shipping costs refunded for your order. However, any return costs will be your own responsibility.

Requests for cancellation must be communicated no later than 14 days after delivery and received by us no later than 14 days after you have informed us of your intention to cancel your order.

To exercise your right of withdrawal, please submit a request through the contact form on the 'Contact Us' page or use our Return Portal. In the notification, please clearly state your wish to exercise the right of withdrawal.

Condition of the Item upon Return: You are liable for any decrease in the value of the goods resulting from handling that goes beyond what is necessary to determine the nature, properties, and functioning of the goods. This means that you must handle the product in the same way as if you were shopping in a physical store.

If the item has been used or handled in a way that exceeds the above description, it will be considered used and its value will

be diminished. As a result, if you cancel the purchase, you may receive a partial refund or no refund at all for the purchase amount. The assessment of the condition of the goods will be made by Unlisted Strength I/S.

Right of Complaint: According to the Danish Sales Act, products are covered by a 2-year warranty against errors in software, material, and manufacturing.

Complaints regarding errors and defects must be reported to Unlisted Strength I/S within a reasonable time after receiving the goods. A maximum of two months is considered a reasonable time, unless otherwise agreed. Reasonable shipping costs for the return will be refunded.

The right of complaint is waived in the event of incorrect or improper operation of the product.

Unlisted Strength I/S will cover the return costs to a reasonable extent. Please contact the company via the contact form at the bottom of the page when initiating a return.

Complaints sent with cash on delivery will not be accepted.

To exercise your right of complaint, please contact us using our contact form or send an email to: contact@unlistedstrength.com

FAQ

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